FAQ
General Questions
Q: What services do you offer?
A: Golden Standard Moving and Services offers a comprehensive range of moving services, including local and long-distance moves, packing and unpacking services, storage solutions, and specialty moves for items such as pianos and antiques. Unlike most moving companies, we also offer handyman services, exclusive store furniture and appliance pickup and delivery.
A: To get a quote, you can either fill out a form on our website or call us directly. We will need some basic information about your move, such as the size of your home, the distance you are moving, and the date of your move.
Q: What is the difference between a binding and a non-binding estimate?
A: A binding estimate is a guaranteed price for your move. A non-binding estimate is an estimate based on the information you provide, but the actual cost of your move may be higher or lower.
Q: What is included in your moving services?
A: The specific services included in your move will depend on the type of move you choose. However, all of our moves include basic services such as loading and unloading your belongings, transportation, and protection of your items.
Q: What kind of insurance do you have?
A: We are fully insured to protect your belongings against damage or loss. We offer a variety of insurance options to fit your needs and budget.
Q: Do you offer packing services?
A: Yes, we offer full and partial packing services. Our professional packers will carefully wrap and pack your belongings to ensure they are safe during transport.
Q: What do I need to pack myself?
A: You should pack any items that you do not want our movers to handle, such as important documents, jewelry, and sentimental items.
Q: Do you provide packing supplies?
A: Yes, we can provide you with a variety of packing supplies, such as boxes, tape, and bubble wrap.
Storage
Q: Do you offer storage solutions?
A: Yes, we offer both short-term and long-term storage solutions. Our secure storage facilities are climate-controlled and monitored 24 hours a day, 7 days a week.
Q: How much does storage cost?
A: The cost of storage will depend on the size of your unit and the length of your storage term.
Specialty Moves
Q: Do you handle specialty moves?
A: Yes, we handle specialty moves for items such as pianos, antiques, and laboratory equipment. Our experienced movers will carefully move your items to ensure they are not damaged.
Q: How much does a specialty move cost?
A: The cost of a specialty move will depend on the type of item being moved and the difficulty of the move.
Payment and Scheduling
Q: How do I pay for my move?
A: We accept a variety of payment methods, including cash, credit cards, and Cash App, Zelle, PayPal, and Money Order. However, we don't accept personal check.Â
Q: How do I schedule my move?
A: To schedule your move, you can either fill out a form on our website or call us directly.
Q: What if I need to reschedule my move?
A: Please let us know as soon as possible if you need to reschedule your move. We will do our best to accommodate your request.
Additional Questions
Q: What is your customer satisfaction policy?
A: We are committed to providing our customers with a positive moving experience. If you are not satisfied with our services, please contact us and we will do our best to resolve the issue.
Q: Do you have any tips for making my move easier?
A: Yes, we have a variety of tips for making your move easier. Please visit our website or call us for more information.